Delete your ParentLink account
Steps to Deleting
This page is for users of the ParentLink Co-Parent App (developer: Parent Link) who want to delete their account, or delete specific data without closing their account. You do not need the app installed to use this page.
How to request account deletion
Send an email to support@parent.link with the subject line “Delete my account”. Send it from the email address you use to sign in to ParentLink so we can match it to your account. If you signed in with Apple and use Hide My Email, you can send it from that address, or tell us your ParentLink username.
We will reply to confirm, complete the deletion within 30 days, and email you when it is done.
What is deleted
- Your login and password
- Your profile, photo and username
- Your devices, notification settings and notification history
- The contact cards you created
What your co-parent keeps
Messages, files, calendar events, custody schedules, expense records and child profiles that you shared with a linked co-parent are shared records that belong to both of you. They remain in your co-parent’s account, with your name on the items you sent, so that their record stays complete. We cannot remove their copy on your request alone. Full details are in our Privacy Policy at https://parent.link/privacy-policy/.
Before you request deletion, you can export any conversation as a PDF from inside the app (open the conversation, then the menu in the top corner). We cannot recover your account or send you a copy after deletion.
Delete specific data without closing your account
You can delete your own messages, files, events and video recordings inside the app. To ask us to remove other specific data, email support@parent.link with the subject line “Delete specific data” and describe what you want removed. Shared records follow the same rule as above.
Questions
Email support@parent.link.